What we do
Most of our clients start with day-to-day IT support. The rest is there when you need it.
Managed IT
Day-to-day support for your team by phone, email or portal, with your devices and systems monitored and kept up to date. We fix most things remotely, and come on site when remote can't fix it.
Cybersecurity
Protection for your devices, email and accounts, watched around the clock by our security operations centre, plus training so your staff can spot a phishing email.
AI for businesses
Practical AI for how your business actually works: finding where it saves time, choosing tools that fit, and setting them up safely. No buzzwords, no hype.
Compliance & strategy
An IT roadmap and budget you can plan around, quarterly reviews, and help working towards Cyber Essentials.
What your monthly fee covers
Here's what's included, what you can add, and what isn't covered, so nothing comes as a surprise.
Included
Support
- Helpdesk by phone, email and portal, Mon–Fri 08:00–18:00
- Unlimited remote support
- On-site visits whenever we can't resolve it remotely (unlimited in that case)
- Proactive monitoring & patching
- Microsoft 365 management
- Device lifecycle & asset reporting
- Managed email signatures
- We work with third-party companies
- Advice and guidance
Security
Our 24/7 SOC runs around the clock for every client, separate from helpdesk hours.
- 24/7 SOC monitoring
- Advanced endpoint protection
- Advanced email protection
- Email authentication (DMARC)
- Phishing simulation
- Security awareness training
- Dark-web breach monitoring
Backup, domains and network
- Entra ID backup
- Microsoft 365 backups
- Domain monitoring and management
- Network & firewall management
- VPN management
Your account
- Dedicated account manager
- Quarterly business reviews
- IT roadmap & budget guidance
Optional add-on
- Out-of-hours helpdesk cover (evenings, weekends and bank holidays): one extra fee, not charged per call-out.
This is helpdesk cover (people answering) only. 24/7 SOC monitoring is always included and is not part of this add-on.
Not included
- Hardware
- Software licences (Microsoft and others)
- Projects, migrations and major upgrades
- Out-of-hours helpdesk, if you haven't taken the add-on
What our clients say
“We have been using Geostream Solutions for a number of years and found that the level of service to be excellent. The support staff are very helpful and their expertise and knowledge has helped us improve our IT infrastructure to be much better. Response times to resolve issues has been great. Would recommend to anyone.”
Gurvinder
IT Manager
“Geostream Solutions have been supporting our IT systems for almost 5 years now. Chris and his support team have always provided a brilliant service bringing a wealth of knowledge, from logging support tickets right the way through to complete server rebuilds. I would personally recommend Geostream to any business.”
Matthew
Director
“Great company, great service and great staff! We have been a customer of Geostream for a number of years and outsource our entire IT function to them. They manage everything for us and I would have no hesitation in recommending them.”
Liz
Director
Switching IT company is easier than it sounds
- 01
A first chat
Tell us what's working and what isn't. A short conversation, no sales pitch.
- 02
A look at your setup
We review your devices, accounts, backups and security, and send you a written summary.
- 03
Handover
We deal with your current provider, collect passwords and documentation, and set up monitoring and backups. Your team carries on working.
- 04
Go live
Your staff get our number, email and portal, and know who to ask.
Still in a contract with someone else? Talk to us anyway. We can plan the switch around your notice period.
Mansfield since 2001
Geostream started in an office in Mansfield in 2001 and we're still here, at Brunts Business Centre. Most of our clients are businesses across Nottinghamshire and the East Midlands.
Our storyYou're here.Let's talk.
Tell us about your business and what's prompted you to look. We'll tell you honestly whether we can help, and how we'd do things differently.
- You'll speak to a person, not a phone menu
- Someone technical, not a salesperson
- What you tell us stays confidential
- If we're not the right IT company for you, we'll say so
Talk to an engineer
Call 01623 423615 (Mon–Fri 08:00–18:00), email hello@geostream.co.uk, or send the form. We'll reply the same working day.