IT Support for

Engineering Firms

Arrange a meeting

MANAGED IT SERVICES FOR ENGINEERING COMPANIES

IT support for Engineering Firms

We understand the vital role IT plays in propelling engineering firms to new heights. Our tailored IT support services are designed to seamlessly integrate with your operations, ensuring efficiency, security, and innovation. Embrace the future of engineering with a strategic IT partner, where technology meets precision, and success becomes limitless.

  • Secure and compliant

    We adopt a ‘secure-by-default’ approach, ensuring strict adherence to pertinent regulations like GDPR by meticulously completing all necessary steps.

  • Fast and friendly

    Customer care is our priority. In tough situations, our skilled team aims to resolve issues without adding to the stress.

  • Proactive and preventative

    Choosing a proactive approach over a reactive one offers stability and reassurance to your business. We prioritise long-term goals, steering away from quick fixes.

  • Remote and on-site

    Enjoy limitless IT support without any hidden fees. Every support package we offer includes on-site visits in case the engineer is unable to address the issue remotely.

  • Around-the-clock monitoring

    System monitoring is a continuous process that operates ceaselessly, day and night. Our systems engage in ongoing self-healing and seamlessly integrate with our ticket system 24/7.

  • Technical Account Manager

    IT support extends beyond issue resolution. Your assigned Technical Account Manager will actively manage your account and make regular on-site visits to ensure optimal service.

IT SERVICES FOR ENGINEERING FIRMS

Why partner with us?

We bring a unique blend of industry-specific expertise and cutting-edge solutions tailored to the dynamic demands of engineering. Our technical support, proactive maintenance, and scalable services ensure uninterrupted innovation, allowing your team to focus on groundbreaking projects while we handle the seamless integration of robust IT infrastructure.

Experience the future of engineering with confidence, knowing that our cost-efficient solutions, enhanced security measures, and compliance assurance are driving your firm towards unparalleled success. We are committed to building a collaborative future where technology and innovation converge effortlessly, shaping a landscape where your engineering excellence takes center stage.

An expert IT engineer working on a technical issue

WHY ENGINEERING FIRMS BENEFIT FROM OUR IT SERVICES

Fast & Reliable IT Support

  • Our Service

    Our streamlined IT support, tailored for accounting, minimises disruptions with various contact options. Site visits ensure continuity with the same engineer, and a proven escalation process swiftly resolves critical issues. Additionally, you’ll have a dedicated Technical Account Manager focused on understanding your accounting needs and providing personalised service.

  • Always Available

    Hidden issues can quietly arise, triggering a countdown to potential failure. Our vigilant 24/7 monitoring autonomously addresses many issues, proactively resolving them before you’re aware. For engineering firms needing constant support, our optional Out of Hours (OOH) service ensures assistance during critical events.

Q&A for Engineering Firms

What is your experience in providing IT support to engineering firms

We have a proven track record of supporting engineering firms for 20 years. Our team has extensive experience in addressing the unique IT challenges faced by engineering companies.

How do you ensure the security of our sensitive engineering data?

Security is a top priority for us. We implement robust cyber security measures, including encryption, firewalls, and regular security audits. Our staff is trained on the latest security best practices, and we adhere to industry standards to safeguard your sensitive engineering data.

What is your approach to minimising downtime for our engineering operations?

We understand the critical nature of your operations. Our approach involves proactive support, timely software updates, and 24/7 monitoring. We have a rapid response team in place to address issues promptly, minimising downtime and ensuring that your engineering processes run smoothly.

Can you provide scalable IT solutions to accommodate our growing engineering firm?

Absolutely. We design our IT solutions with scalability in mind. Whether it’s adding new users, integrating additional software, or expanding infrastructure, our solutions are flexible and scalable to support your evolving needs.

The team at Geostream have provided IT support to us for several years here at Maguire Training. Their expertise in tailoring a first-class upgrade means our business has a solid IT platform today and for some years to come.

D Rickersey