IT Support for

Accountants & Finance

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Managed IT services for Accountants & Finance

IT support for Accountants & Finance

In the contemporary business environment, technology plays a pivotal role for enterprises, and accounting and financial firms are no exception. Dependable and secure technological solutions are imperative for accountants and financial firms to proficiently oversee their clients’ finances and maintain competitiveness.

  • Secure and compliant

    Our approach is inherently secure, and we ensure that all necessary measures are taken in accordance with pertinent regulations such as GDPR.

  • Fast and friendly

    Customer care is the cornerstone of our approach, and in challenging situations, it is crucial to have the right team with the appropriate skill set to resolve issues, alleviating rather than exacerbating stress.

  • Proactive and preventative

    Being proactive, rather than reactive, provides stability and reassurance to your business. Our team prioritizes long-term goals over quick fixes.

  • Remote and on-site

    Enjoy unlimited IT support with no concealed costs. All our support packages incorporate site visits if the engineer is unable to resolve the issue remotely.

  • Around-the-clock monitoring

    System monitoring is a continuous process, operating around the clock, ensuring ongoing self-healing and seamless integration with our ticket system 24/7.

  • Technical Account Manager

    IT support goes beyond issue resolution. Your dedicated Technical Account Manager will oversee your account and make regular visits.

IT SERVICES FOR ACCOUNTANTS AND FINANCE

Why partner with us?

Only a fraction of UK accounting and financial firms take advantage of outsourced IT services, missing out on this valuable resource. As a financial professional, you recognize the significance of investing in both staff training and essential tools.

A commendable accounting firm not only equips its professionals with computers and software but also ensures the efficient management of these resources. However, staying current with technology can pose financial challenges for firms lacking in-house resources.

Our IT support services are tailored to your business size, goals, existing IT infrastructure, and budget, ensuring value for your investment.

Two users using a laptop

WHY ACCOUNTANTS AND FINANCIAL FIRMS BENEFIT FROM OUR IT SERVICES

Fast & Reliable IT Support

  • Our Service

    Our efficient IT support, customized for the field of accounting, minimizes disruptions through various contact options. Site visits ensure continuity with the same engineer, and a proven escalation process swiftly resolves critical issues. Additionally, you’ll benefit from a dedicated Technical Account Manager focused on understanding your accounting needs and providing personalized service.

  • Always Available

    Hidden issues can silently emerge, initiating a countdown to potential failure. Our vigilant 24/7 monitoring autonomously addresses many issues, proactively resolving them before you become aware. For Accountants and Financial firms requiring constant support, our optional Out of Hours (OOH) service ensures assistance during critical events.

Q&A for Accountants & Financial Firms

How secure is our data and privacy?

Ensuring the security and privacy of your financial data is our utmost priority. Our IT support service employs encryption protocols, robust access controls, and continuous monitoring to safeguard sensitive information. Regular security audits and updates are conducted to address emerging threats and vulnerabilities, and we adhere to industry best practices to maintain the highest standards of data security and privacy.

Will Geostream provide Backup and Disaster Recovery?

Our comprehensive backup and disaster recovery solutions ensures the safety and availability of your financial data. We implement automated, regular backups with redundant storage to prevent data loss. In the unfortunate event of a system failure or data loss, our disaster recovery procedures ensure a swift and efficient restoration process, minimizing downtime and ensuring business continuity.

What happens if our Accounting firm grows in size?

Our IT support solution is crafted to scale alongside the growth of your accounting operations. We offer a flexible service that can accommodate additional staff.

How can you help us stay compliant with Regulatory Requirements

We prioritize regulatory compliance and have tailored our IT support services to meet the specific requirements of accounting and financial regulations such as the General Data Protection Regulation (GDPR). We stay informed about changes in regulations to ensure ongoing adherence and provide peace of mind to our clients in the accounting sector.

The team at Geostream have provided IT support to us for several years here at Maguire Training. Their expertise in tailoring a first-class upgrade means our business has a solid IT platform today and for some years to come.

D Rickersey