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Popular Questions

What is Managed IT Support?

Geostream’s Managed IT Support encompasses comprehensive management of your information technology needs. We handle all aspects of hardware and software procurement, installation, technical support, and IT staffing requirements. Additionally, we serve as your primary advisory and support team, offering scheduled system maintenance, upgrades, and immediate assistance to ensure the uninterrupted operation of your business.

How much does Managed IT Support cost?

Our support model employs a consistent monthly fee that takes into account the number of users and the scale and intricacy of your network(s). Upon agreement, our Managed IT Support service will encompass the upkeep and assistance for every element of your network, affording you a sense of security and the capacity to predict your IT maintenance expenses with precision.

What if we already have an internal IT department?

No problem! We have flexible solutions that can be customized to align with your particular requirements. Whether you require a comprehensive set of managed IT services and consultation, security options, or service desk assistance, Geostream provides straightforward access through a cost-effective and personalized strategy.

What types of systems do you support?

We take great pride in serving as your primary point of contact for all things IT-related. Regardless of your technology choices, such as Microsoft 365 or Google Apps, Windows or Mac, Android, or iOS, we are here to provide dedicated support to your team. Whether you require on-site server installation, hosting on Microsoft Azure or Amazon AWS, or transitioning from one ecosystem to another, rest assured, we’ve got you covered. We handle it all.

Is Free Antivirus software any good?

To begin with, it’s essential to ensure your computer is always safeguarded against security threats. Free antivirus software often exhibits limited detection capabilities. Feel free to reach out to us, and we’ll gladly provide you with information about the most up-to-date security solutions that we endorse and offer to our clients for protecting against spyware, malware, and viruses.

What is Cloud Backup?

Cloud backup involves storing data on a distant server accessible via the internet, instead of relying on a local hard drive or external storage device. This practice entails securely backing up data to a remote server commonly known as the “cloud,” making it conveniently accessible from any internet-enabled device.

What is Cyber Security?

Cyber Security safeguards computer systems, networks, and devices against digital threats, including attacks, data breaches, and malicious intent. These risks may manifest as malware, ransomware, phishing incidents, or other cybercrimes. It is imperative for both individuals and organizations to proactively shield themselves from these cyber security perils.

What is Cloud Computing?

Cloud computing is a computing paradigm that provides access to shared resources like servers, storage, and applications over the internet, commonly referred to as “the cloud.” It enables users to conveniently utilize these resources as needed, without the requirement of handling the underlying infrastructure.

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